Terms and Conditions
Online (E-learning) Course Registrations
Paid course registrations are non-refundable. Users must ensure that they have a compatible device to view the course videos, applicable website and other related materials. Devices must have the ability to play sound and run Adobe Flash or equivalent. Users are issued unique login credentials and are permitted access to the training as a user only. Courses are not permitted to be downloaded and registration/participation does not constitute ownership of the material.
Unused registrations – in the event course registrations are purchased but have not been started, users can request the registration to be transferred to another individual. Courses that have been started cannot be transferred.
Duplicate purchases – It is the users responsibility to make only the purchases they desire. We cannot guarantee any refund of valid purchases that are made in error. The unused registrations can however be transferred to another individual.
This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline.
Sensitive information (such as credit card data) is securely transmitted via a third party processor, Authorize.net. We do not collect or store card information.
In order to use some of our services, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to access training courses, contact you about the products/services on our site in which you have expressed interest.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We use “cookies” to track and save progress of training courses. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site.